User Experience (UX) .
Making a great first impression matters.
- 16+ years experience
- 400+ happy clients
Great design isn’t just about how things look; it is about how they work for your users. If your website is confusing or difficult to navigate, you are losing valuable customers to competitors every day. As a UX design agency in New York, we create intuitive digital experiences that engage visitors and drive results. We solve complex usability problems so you can turn frustrated users into loyal brand advocates.
Why Great UX Design Is Essential for Conversion
User experience (UX) design is the craft of optimizing interactions to ensure usability, usefulness, and desirability for your customers. Think of it like welcoming guests for dinner; you must ensure everything is ready for them to enjoy. If your site isn’t prepared to host visitors effectively, they likely won’t return when you invite them next time. Good UX removes barriers, helping users achieve their goals while effortlessly driving your business objectives forward.
Our Design & Development User Experience (UX) Expertise
Good UX is an investment that pays off over time. As a leading UX design agency in New York, we help you convert more leads into sales while improving customer satisfaction. The better your users feel when visiting your site, the more likely they are to return in the future—which means more repeat business for you! All this adds up to big gains for both short-term revenue goals as well as long-term growth objectives.
Certified Awesome
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Google
Google
Get the best inbound marketing results with our team of certified Google AdWords experts. We can help you stay on budget while achieving the ROI that you're looking for. Contact Us to Learn More -
Shopify
Shopify
As a certified Shopify agency, we care about solving all merchandising challenges—whatever that means for you. Developing, migrating to, and growing current Shopify and Shopify Plus stores: it’s our thing. Contact Us to Learn More -
Magento
Magento
Magento is one of the most powerful marketing tools around with search engine optimization and catalog-management tools. That’s why we became certified developers of it. Contact Us to Learn More -
Klaviyo
Klaviyo
As Klaviyo partners, we use the latest trends and technologies to target your customers based on their individual preferences. We’ll create email marketing strategies that keep them coming back for more. Contact Us to Learn More -
Facebook
Facebook
Without the right knowledge or tools, Facebook advertising can be difficult and expensive. We hate to see any business struggle. Let our certified team help. Contact Us to Learn More -
BigCommerce
BigCommerce
Looking for a world-class, all-in-one eCommerce platform solution? We’re certified BigCommerce partners that can help. As far as we’re concerned, it’s a top SaaS. Contact Us to Learn More
Newbird’s User Experience (UX) Approach
Something loads a bit too slow, a video has a few seconds lag—what do customers do? They click away just like that. Even if you have a good-looking site, without an easy user experience your brand is creating a negative first impression and a customer that probably won’t be back. That’s why our team of experts is here to help you maximize your site’s UX. Effective websites not only look great they provide solutions, creating a digital design that turns casual visitors into conversions no matter what the platform. As a trusted UX design agency in New York, our fool-proof process is what gets you there.
Discovery
Before we design anything, we’ll learn more about your business: its products, your competitors, and your customers’ pain points to evaluate how we can help you reach your goals.
Design
To create a seamless and simple user interface we work with you and your team to understand your current process and map out a platform that more than just works, it converts with optimized site speeds. We’ll identify key functionality to develop a wireframe. After that, we’ll focus on appearances. Your platform should leave a great first impression on visitors through style, color scheme, theme—any visual elements! We’ll make sure they are consistent and responsive across different screen sizes too.
Navigation
After we’ve determined the look and feel, we’ll create a simple and easy-to-use navigational structure: breadcrumb trails, mega or hamburger menus. With the help of intuitive platform directions, we’ll keep your visitors engaged and moving: calls-to-action and offers.
UX (User Experience) focuses on the journey, logic, and flow of how a user solves a problem on your site. UI (User Interface) is the visual skin—the colors, fonts, and button styles—that makes that journey look good. We handle both.
Yes. We don’t just guess what users want. We utilize heatmaps, session recordings, and actual user interviews to validate our design choices before writing a single line of code.
A typical website or app design project takes 8-12 weeks. This allows time for proper discovery, research, wireframing, design iterations, and preparing assets for development.
We are the
company we keep
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Brand & Organization
We want to begin by building on a solid foundation. With a holistic approach, we’ll carefully review your assets and goals.
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Design & Development
With 15+ years in web design, we understand how design and technology create gorgeous and intuitive user experiences—it’s one of our superpowers.
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Digital Marketing & Advertising
Running a business takes constant effort, lean on a full-service agency ready to take on any marketing initiative.
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Conversion Rate Optimization
Advertising dollars are an investment—one that you want to see a return on. We’re here to help you get the most juice out of the squeeze.
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