dtc ecommerce
  • 15+ years experience
  • 400+ happy clients

What is Direct to Consumer (DTC) eCommerce?

Direct to Consumer (a.k.a DTC or D2C) eCommerce refers the act of selling products directly from a company’s website rather than going through middlemen retailers or wholesalers. DTC brands are usually found online specializing in a specific product or category. Some brands open physical retail spaces alongside their main eCommerce store as well. This click & mortar model can be a nice added touch point for customers to engage with brands IRL. Strategy is half the battle when it comes to DTC.

So many eCommerce brands struggle to get noticed online, especially if they are Direct to Consumer. Everyone and their brother can start a web store these days, but that doesn’t mean it’s going to automatically drive traffic. It’s hard to compete in today’s market, especially without a solid eCommerce strategy.

Our eCommerce Marketing Expertise

That’s where can help. At Newbird, we’re a DTC eCommerce agency with an experienced team that can develop custom eCommerce strategies tailored specifically for your company. We use our expertise in social media, influencer marketing, branding, search engine optimization, email marketing, and more to get your stuff seen by more customers and help you grow your business.

Direct to Consumer eCommerce Services:

We know how important it is to be found on the internet. That’s why we optimize your DTC eCommerce SEO for success. We’ll make sure you rank highly in search engines, both now and down the line; so people can find your products when they need them most with minimal effort—boosting your sales figures to boot.

Take your DTC store to the next level with Conversion Rate Optimization. Our CRO tactics help to optimize how well customers are converting on your website, ultimately resulting in more sales and loyal brand advocates.

As a small business owner, you know that some long-term ROI investments are necessary to yield positively. Email marketing is one of those investments with an incredible return.

With Social Media Marketing, we can create engaging content that will boost your DTC eCommerce business. We have a team of experts who know how to leverage social media for your brand’s reach and visibility to grow.

We know that eCommerce products need a lot of social proof like reviews and organic content to appear reputable, which encourages online purchases. That’s why we work with influencers who have large followings, with their followers sure to take notice of what they are using.

Branding is king when it comes to Direct to Consumer eCommerce. At Newbird we offer a strategic three-phased process for start-up online stores or anyone rebranding to help you stand out from your competition in the industry.

We understand that your eCommerce business is unique to you, we’ll work with you to design and develop a site that reflects those needs.

We offer a one-stop-shop for all of your advertising needs: from Facebook to Instagram and Google ads management.

Our partnerships with third-party networks allow us to provide you an opportunity at unlimited earning potential through display ads in compliance.

Newbird’s Direct to Consumer Approach

As a DTC eCommerce agency, we’ve seen and done it all. Our fool-proof approach focuses on understanding your brand and your customer’s journey—first and foremost. We take the time upfront to learn about your business goals, needs, and challenges. We’ll also talk about what’s most important to you in terms of your brand and performance. That way, you can rest assured knowing you’re getting marketing that’s precisely right for you and your business.


Lead by our team of DTC eCommerce Marketing strategists, we’ll learn more about your business, its products, your competitors, and your customers’ pain points to evaluate how we can help you reach your goals.

Planning & Strategy

To create your unique DTC eCommerce marketing mix we work with you and your team to understand your current process and map out a plan that more than just works, it converts.

Design & Development

After our prep work is done we’ll move into your design and development. Using our strategy as the foundation, we’ll design the look and feel of your DTC eCommerce marketing in alignment with your brand. As we develop your marketing we’ll integrate as many data points as possible: google analytics, heat mapping, and tracking so you’ll continue to get the most out of our efforts. But we don’t stop there, we’ll do quality & assurance tests before we let the world see it too: examining and testing on multiple devices (just to name a few).

Ongoing Support & Optimization

We’ll manage, monitor, and maintain your DTC eCommerce marketing campaigns—optimizing anything we can along the way.

Certified Awesome

Contact Us To Learn More

Our process runs deep



Let’s dig in deeper. First, we learn about you—then we get to work. Sound good? We think so, here’s why.


Project Plan

From there we plan the work, then work the plan. Meanwhile, we give you a bird’s eye view of everything we’re working on together.


Project Kickoff

A solid strategy is at the heart of everything we do. We’ll never kick off a project without it.



We leave nothing to chance when it comes to your online presence. That’s why we start with wireframes. 


Web & App Design

Create a platform that’s not only functional, it’s beautiful.



Our expert team of web developers guides clients to the right platform for their business.


Launch & Hosting

The moment you go live, we test each element manually, and quickly, to ensure it’s running as intended. 


Ongoing Design, Development, Marketing

We know running a business takes constant effort, and we’re ready to help. 

We are the
company we keep